When you buy your Brother PC501 Black T.T. Film Ribbon from Tonerworld, you can rest assured you are receiving genuine, quality product. Our customer service team is always available to help you should you have any questions regarding your Brother PC501 Black T.T. Film Ribbon. Our hassle free return policy insures that should you have any problems with your Brother PC501 Black T.T. Film Ribbon we will either replace it for you or issue a full refund.