When you buy your Ricoh 841816 Cyan Toner from Tonerworld, you can rest assured you are receiving genuine, quality product. Our customer service team is always available to help you should you have any questions regarding your Ricoh 841816 Cyan Toner. Our hassle free return policy insures that should you have any problems with your Ricoh 841816 Cyan Toner we will either replace it for you or issue a full refund.